Skip to content
Disguise User Guide

SMC Mk I

The system is currently present in the following Disguise machines:

  • VX 1
  • VX 2
  • VX 2+
  • VX 4
  • VX 4+
  • GX 3

Troubleshooting

Fixing Backdated Version Issue

This issue occurs when a new version of Remora is replaced with v0.12 during a server reimage or similar process. This will cause the screen to freeze or be blank and the system will possibly be uncontactable through the normal channels. See Fixing Backdated Version Issue on the SMC Mk I page for details.

  1. Connect the MGMT port to any of the other ports on the server.
  2. Open Chrome and try the following IP addresses to open the update page, if they do not work proceed with further steps 172.31.250.9:9998 10.0.0.102:9998
  3. Set the connected port to DHCP (Obtain address automatically).
  4. Install Wireshark.
  5. Point Wireshark at the port connected to the MGMT port.
  6. In Windows, disable the connected port.
  7. Accept the Wireshark notifications telling you that it’s not connected.
  8. Re-enable the port.
  9. Look for ARP packets from a device named RASPBERR (The internal raspberry pi) in Wireshark.
  10. These packets should contain the IP that the remora system is self-assigning.
  11. Open chrome and type in the IP found PLUS port 9998. (For example, 169.254.123.145:9998).
  12. This will open the Remora update page.
  13. Drag the latest Remora update into the browser (can be found at top of page).
  14. Allow update to happen.
  15. Remove the cable between MGMT and other port.
  16. Restart d3service.